Residential Conveyancing Client Feedback Form

Client Survey

Thank you for instructing Ashfords to help you with this matter.

In order to help us maintain the highest standards and to learn from your suggestions for improvement, we would be grateful if you would take a few moments to complete this form.

Your feedback will be shared within the firm and your general comments and ratings may be published, your personal details however will not be passed onto anyone else.

Thank you.

Conveyancing Client Feedback FormForm

Did the lawyer dealing with this matter...

For the questions below, please choose a number between 1 and 6, where 1 is 'Very Poor' and 6 is 'Excellent'.

Act Professionally at all times?
Have friendly and helpful staff.
Keep you informed on progress?
Return calls if requested?
Provide clear and accurate information?
Respond to correspondence in a timely manner?
Provide clear and helpful telephone communication?
Quickly and effectively resolve any difficulties?
Offer a value for money service?
How did Ashfords compare with your experience of other firms?
Would you use our services again or recommend us to family & friends?

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