Throughout summer 2025, Ashfords has been supporting clients through the National Energy System Operator’s (NESO) connections reform process. In particular, we have assisted clients in securing the necessary land rights and submitting the required evidence as part of their applications for Gate 2 offers.
The initial evidence submission window closed on 26 August 2025, and on 1 October, NESO released an updated timeline for its ongoing overhaul of the electricity grid connections process. The changes aim to accelerate the connection of clean energy projects, prioritising those critical for meeting the 2030 Clean Power target.
In this article, we outline the latest updates on the connections reform process - providing a summary of the timeline and guidance on NESO’s complaints process.
You can access the full timeline here: Connections reform timeline | National Energy System Operator.
Also key to note is NESO’s guidance on the complaints process. Where a customer is dissatisfied with NESO’s decision about initial checks, a formal complaint can be made within two clear working days from the final decision. Customers can now make a formal compliant via the portal or by clicking on the complaint form link on NESO’s Complaints Process page.
For more information, you can access our Gate 2 timeline, or contact our energy and resource management team for support.
