Head of Operations
Alison is the Manager of the Equity Release Team.
She provides support to the Equity Release Department Partner and ensures the smooth running of the department. She is responsible for the department statistics, setting and agreeing the targets and ensuring a high standard of work is provided at all times.
Alison has over 14 years' experience working within the Residential Property sector and the Equity Release industry. She advises clients on the legal implications of the equity release schemes. She specialises in the buying and selling of property, technical equity release cases, such as matters where the property has unregistered deeds, restrictions, related lease extension matters or any technical title query. She also assists the clients or introducers should any query or concerns be raised regarding the department.
- Introduction of online case tracker for introducers/financial advisors to use.
- Recruitment - to ensure satisfactory levels of staff to continue providing an excellent service.
- Ensuring the department procedures comply and adhere to the lenders and/or their Solicitors requirements.
- Ensuring our Information Technology is up to date at all times.