Family Awarded Compensation After Holiday From Hell

Tuesday, 14th October 2014

A family have been awarded compensation after a 'disastrous' trip to a Bulgarian hotel left them so ill that they are still suffering symptoms four years later.

The group of 16 became sick just days after arriving at the all-inclusive resort in a Black Sea resort of Elenite in 2010.

Symptoms included severe abdominal pain, diarrhoea, sickness and lethargy. The family gave an account of appalling and unhygenic hotel conditions. Cockroaches were found in the rooms and flies in the food.

The exposure to the hotel sick bug left five of the children with on-going stomach cramps and vomiting which their parents now worry will remain life-long problems

Primary liability was admitted on the part of the tour operator and they were ordered by Sheffield County Court to pay compensation to the victims. Among the family were six children, who were awarded a total of £90,000. The adults within the family were awarded nearly £30,000.

If you have an accident, injury, or develop an illness whilst on holiday that was not your fault, then you may be entitled to make a personal injury compensation claim. Likewise, if you have had a "Holiday from Hell" you may also be able to claim back some or all of the cost of the holiday.

Ashfords' Personal Injury Team are experts in all personal injury matters, whether they have happened in the UK or abroad. We will be able to advise you regarding whether or not you have a valid claim for holiday injury compensation. Our specialist personal injury lawyers will be happy to talk you through the process of making a holiday injury claim in plain English, and will be happy to answer any questions or queries you may have.

If you have suffered an injury as a result of an accident abroad and would like to know if you have a claim, call Gemma Rowe on 01392 334017.

Key Contact

Gemma Rowe

Chartered Legal Executive

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+44 (0)1392 334017


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