Feedback Form

Thank you for instructing Ashfords LLP to help you with your recent matter.

In order for us to maintain the highest standards and to learn from your suggestions for improvement, we would be grateful if you would take a few moments to complete this form.

Your feedback will be shared within the firm and your general comments and ratings may be published. Your personal details, however, will not be passed onto anyone else.

Thank you.

At the start of your matter, do you agree that the Lawyer dealing with your matter:

  • Strongly Agree
  • Agree
  • Disagree
  • Strongly Disagree
  • Don't Know
Understood your objectives
Displayed determination to help you achieve your objective
Provided clear accurate advice
Provided clear cost information

Throughout the progress of your matter, did the Lawyer dealing with your matter:

  • Strongly Agree
  • Agree
  • Disagree
  • Strongly Disagree
  • Don't Know
Act professionally at all times
Keep you informed of progress
Keep you informed of costs updates
Return calls if requested
Have friendly & helpful staff
Respond to correspondence in a timely manner
Quickly & effectively resolve any difficulties
Offer a value for money service

What could we do differently or in addition to improve our service?

What parts of our service particularly impressed you?