Liability and Insurance Claims

Ashfords' Defendant Personal Injury Team provides a fast and efficient high quality service to insurers and public sector clients.

Our team of experienced legal advisers provides support for a wide range of cases, in all levels of courts and at all stages of the process both before and after the issue of Court proceedings.

We advise on claims arising from all types of accidents, including road traffic accidents, occupier's liability, accidents at work and fatal accidents.

We offer flexible funding for small claims, fast track and multi-track value cases. We advise both inside and outside the claims portal process. We can also produce initial “health check” assessment reports on liability or quantum prior to proceedings.

We deliver a high level of client care to our clients. We believe in offering a dedicated team to work alongside in house claims teams as this helps to identify trends and concerns, focus on the key issues and achieve the best outcomes for clients. We seek results which are quality driven and tailored to the client's priorities, whether reputational, commercial or otherwise.

We have considerable expertise and experience in high value serious and catastrophic injury claims including head injury and amputation cases.

We also assist individuals and companies who need support in addition to that provided by their own insurers or who find themselves uninsured. These clients come to us because we can provide value for money and advise on the best outcome for them, their business and their reputation.

I have worked with the Ashfords team for a number of years. They are approachable and provide an honest assessment on merits. They achieve good results and have been successful for us at court.

Sarah Furnivall, principle Risk and Insurance Officer at Sandwell MBC.

  • Road traffic accidents including:
    • Motorcycle accidents
    • Bicycle accidents
    • Agricultural and HGV vehicles
  • Accidents at work
  • Occupier's liability claims
  • Fatal accidents
  • Sports injuries
  • Defective products
  • Animals Act claims
  • Claims on behalf of children or those under the Court of Protection
  • Tripping and slipping accidents
  • Occupational disease
  • Dispute Resolution
Relevant Experience
  • Knowing when to settle: advising in relation to a fatal accident involving a passenger in our insured's vehicle. The details of the accident were sketchy and our insured driver had no memory of the crash. The insured's driver was in a vulnerable psychological condition and potentially suicidal. The deceased's parents had both attended the accident scene and suffered PTSD. We gathered evidence at an early stage and were able to provide a realistic valuation of the claim which enabled an early settlement and obtain a contribution from another party. In doing so, we were able to reduce the emotional and psychological impact of the litigation process on all parties
  • Being robust on costs: advising in relation to a straightforward RTA case where C had instructed his solicitors late and had to issue proceedings. We argued that there had been unreasonable delay and that C should not be able to recover costs on hourly rate basis but instead be limited to predictable costs. We enforced our position by ensuring that quantum of the claim was agreed soon after medical evidence was served. As a result C recovered less than a third of the value of costs claimed. Our role was to ensure that the C's solicitors did not achieve a "windfall" on costs due to failure to pursue case with diligence
  • Recognising a weak claim: advising a local authority where C allegedly fell in pot hole. Primary liability admitted but causation disputed because of discrepancies in evidence. C speaks English as second language. C put to proof regarding the circumstances of the accident. no offers made. Counsel advised settle but C solicitors eventually offered a "drop hands" which was happily accepted by our client
  • Support with the Portal Process: we can provide a quick "health check" on stage 2 negotiations to ensure that only the right cases proceed to stage 3, thereby avoiding unnecessary cost and delay
  • 100% commitment on all cases: whether the claim is allocated to the small claims track or has a reserve set in excess of £5m, we know that our clients want to win the right cases and that preparation and forward thinking are the key to success.